Conditions of sale

Wines sold on this website

All the wines available on this website are produced by Badia Crepaldo. The pictures of the bottles are indicative and the labels may have variations compared to the ones shown on the site.

The availability of each product is visible on the product detail page. In the event that the quantity available is less than the desired quantity, please send an email to info@badiacrepaldo.com, indicating the name of the wine and the number of bottles required. Badia Crepaldo will respond as soon as possible indicating the date on which the bottles will be available.

If, for some reason, the wine ordered is no longer available, Badia Crepaldo will inform the Customer. The order can then be cancelled and refunded, or modified.

You must be over the age of 18 to purchase our wines.

Ordering products

To purchase products from our website, the Customer must first add items to the basket and then, after agreeing to the Conditions of sale, the delivery costs and the conditions for the right of withdrawal, they must select the preferred payment method.

The Customer will have the opportunity to review their order for errors in shipping and billing details and quantities of the selected wines before placing the order.

By sending the order, the Customer acknowledges and declares that they have read all the information provided during the purchase and fully accept the conditions of sale.

The Customer will have the opportunity to view and follow the status of their order through the “orders” area of User Account.

Badia Crepaldo reserves the right to evaluate all orders received and will notify the Customer of the inability to fulfil an order within thirty days of when it was placed. In this case, Badia Crepaldo will provide a refund of any amounts already paid by the Customer for the purchase of the products.

Prices and taxes

All the prices shown on this website include VAT and other taxesand are expressed in Euros. Shipping costs will be charged to the Customer, except for any promotions, and can be viewed on the shipping costs page.

Shipment

Orders for shipment to Italy and the European Community can be placed from the website. For shipment to all other locations please send an email to info@badiacrepaldo.com.

For shipments within Italy, the wine is carefully packed and is usually shipped within 1-2 business days and delivered by courier in 2-3 business days.

For other European destinations the estimated delivery times may vary from 4 to 10 business days.

Delivery times may vary if the order is placed in conjunction with certain holidays.

Payment methods

Credit card

All Visa and MasterCard cards (including PostePay) are accepted.

PayPal

Both users who are already registered with PayPal and those who are not can use this payment system.

If, for any reason, the payment method provided by the Customer is rejected, the sales process and the order itself will be automatically cancelled.

Returns and refunds policy

Product sales on this website are identified as distance contracts and are therefore regulated by Articles 50-68 of Legislative Decree 206/2005 (Italian Consumer Code) which governs distance contracts, i.e. those concluded outside commercial premises. For more information on how to exercise the right of withdrawal, see the returns and refunds page.

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Badia Crepaldo srls - Via dell Resistenza 235, 53045 Montepulciano (SI) - P.IVA e C.F.  01457240529